A signature will be required. If you won't be home to sign for the item please check the on-line tracking, most couriers will attempt 3 deliveries before returning it, some will take it to a local post office for collection. However, delays are occasionally inevitable due to unforeseen circumstances. We hold trust that our selected Couriers will Deliver Your Parcel Safely. Faulty/Incorrect Item - If the item is faulty/incorrect we will arrange to have the item collected from you free of charge (weekdays only).